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Mavrick Customer Service.

post #1 of 7
Thread Starter 
I've had my ET-73 since 11-09-08 and today while running the usd noticed what I thought was a low temp reading compared to the flush mounted therm. The outside therm usually runs 40 degree less than the middle of the grate. Well I checked it against another therm plus did a boil test and sure enough it was 10 degrees off.

I called Maverick and they are sending me a new probe for the smoker. I'm pretty pleased with their CC.
post #2 of 7
I got an ET-73 for Christmas. The latch on the transmitter battery cover was broke from the start. I called CS and the guy said, no prob, send one right out. About a week later I get a new probe in the mail. I called again and I got a very nice lady in CS. We had a good laugh... she got me address... told me to keep the probe and a few days later I received two new covers for the transmitter. I'm happy!

post #3 of 7
Glad it worked out for you. Good customer service speaks louder than paid commercials.
post #4 of 7
Thread Starter 
Got the new probe today, now that's service.
post #5 of 7

What's the number?

Rickw what's the number. I've got three dead probes and one broken power switch on a remote...
post #6 of 7
Thread Starter 
PM sent....
post #7 of 7

Thanks...

Thanks...got it!
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