Just received a MES Model # 2007011. I noticed that the door kind of "pops" when opening then I realized the door isnt really lined up with the unit. If you look at the bottom left of the door then the top left, you can see the door doesn't line up straight with the unit. At right shot is also included. Also, is the chip tray supposed to be resting on the heating element? You can see from the pic that the tray is resting on the element and is leaning to the right.
I have already emailed Masterbuilt but haven't heard a response yet. So I was wondering if anyone had a similar model and could confirm this is normal, wrong, or not a big deal. I'd like to know before I use it in case I should return it.