Originally Posted by dirtsailor2003
That is the Root of this thread. I have recieved faulty products, damaged goods ordering online and from local store purchases. Never have I been told that the procedures I was doing caused the problem. This was obviously a faulty stuffer I recieved and it should have been replaced no questions asked. Instead I had to waste my time sourcing the problem, and replacing the defect parts myself. In the end I have a functioning stuffer but I will never buy another LEM product. This transaction was hands down the worst buying experience I have ever had.
i understand that entirely. i've had a few "less than acceptable" customer service experiences with companies myself. No matter if, in the end, i had a functional widget, the pain in the butt and toils/tribulations wasn't worth it and they never get my business again.
I need to get some foodsafe grease and oil for the ring. I will be smoking some kielbasa this weekend.