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What is up with Masterbuilt?

post #1 of 5
Thread Starter 

I purchased a 20071012 smoker yesterday at Cabela's in Denver.  Clearance priced at $179.

 

I took everything out to build it and found that I received 2 thermometers, 2 chip trays (that will come in handy) and 2 drip pans.  What I did not get was 2 legs.  I went to the Masterbuilt website and it is down.

 

www.masterbuilt.com

 

Anybody know anything?

 

Thanks, John

post #2 of 5

John

Keep trying their web page. They will send you the legs.

Happy smoken.

David

post #3 of 5
Probably just website maintenance. It is an unfortunate coincidence it's happening at the same time you are experiencing a quality issue.
post #4 of 5
I went there yesterday looking to download a manual and same thing.
post #5 of 5
Thread Starter 
I talked to them today. Legs are on the way.
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