This has been an issue from day 1 with all generations of mes smokers. I think the rep was blowing smoke up your you know what stating they are working on a fix.Just got off a 30 minute call with Masterbuilt regarding the temperature difference inside the new 2-gen 40” electric smoker.
Mine has a 30 degree difference between the maverick probe and the MES front panel setting.
The lady at MB said the were just made aware of this problem a couple of days ago and are working on a fix.
They would announce it on their web site.
Otherwise, to get 225, I have to set the temp setting to 255!
Just got off a 30 minute call with Masterbuilt regarding the temperature difference inside the new 2-gen 40” electric smoker.
Mine has a 30 degree difference between the maverick probe and the MES front panel setting.
The lady at MB said the were just made aware of this problem a couple of days ago and are working on a fix.
They would announce it on their web site.
Otherwise, to get 225, I have to set the temp setting to 255!
This has been an issue from day 1 with all generations of mes smokers. I think the rep was blowing smoke up your you know what stating they are working on a fix.
Did she speak english?The rep put me on hold and asked her supervisor.
We will see.
She said this was only a problem with 40".
Yes she did and was very nice.Did she speak english?