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Yes, am on hold with Masterbuilt. Have heard there is a fairly widespread problem with controllers. Sent an email to customer service two weeks ago. No reply. Been on hold 42+ minutes.
Here is the situation:
Building a propane smoker. Interior is metal (34" x 28" x 70"). Solid box. Only way for heat and smoke to escape is thru 3 dampers (one on each side and top).
Frame and exterior is wood. Reclaimed pallet wood. A lot of gaps, nail holes, etc.
Insulation between wood...
Good Morning,
My friends call me Haji (Christian name = David) and I live in Orlando, FL. Owned one smoker for the past 12 years. She was a gas-fed vertical box design. She worked great. Notice in previous sentence I used the past tense. She died. Doing some upgrading in the backyard...
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