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Called CS today and the nice lady who answered placed me on support hold. On hold for an hour before I hung up and called back . They expedited me this time and I talked to bill. They are sending me out a new controller ..
The first time I seasoned it I did it empty and didn't notice the temperature problems until a could hours into the seasoning, I let it finish.
I actually considered the load issue and ran it again with a pot of water in there , l did notice that it held very close to the 275 for about 45...
I picked up a new Amerique for Christmas and so far not too impressed . setting temperature at 275 for seasoning had temperature swings from 235 to 286. Getting alot of smoke through the right and left upper door. Looks like the welds there are not smooth.
When I ordered they didn't have any...
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