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I use lump. so I don't have much ash. Otherwise, yes, you need to remove the ash from time to time. Not familiar with your cooker, so I don't know the firebox set up. Generally, if you can shake the ash to the bottom and then scoop out with ash shovel. One from a fireplace set works good. You...
Common problem on new WSM. You need to get it seasoned. Cook a bunch of fatty crap you get from butcher and just throw it away. Also check for air leaks. Door is sometimes a problem. Better ss door is available aftermarket as is gasket material for the door. If center barrel section is out of...
I had a problem with mine, receiver dropping signal. Emailed the company, quick response, and they sent me a new receiver. Granted it was only a month or so old.
A few tips. Until you get it seasoned, it will be hard to hold a constant temp and also a low temp.
Don't trust lid thermometer, not accurate. Get a good grate probe, Maverick 732 is a good choice. Also, lid temp probably 20-25 degrees higher than top grate.
You can use just one vent on a low...
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