I have never been impressed with my smoke hollow, I got the smallest model (I think) and it has never been able to achieve that great of temps. It usually doesnt go past 225. Right now I am thinking about heating up some charcoal and throwing it in the chip pan to try and increase the temps, I am also using a small cast iron skillet as the chip pan because the one that came with it was so tiny. Not only that today my smoker has gone out twice, I know it is not the propane because I filled it today. Any hints, suggestions or advice for these problems?