i'm not reviewing a specific model. i'm reviewing the company.
i'm sure some people have better experiences with them than i did, but this is what happened to me.
i got their junior model the last week of june. it stopped working after 2 hours. the control box n the screw thing stopped working.
i called them asking for a replacement. they said i had to fix it myself, with tools i didn't have n skills i didn't have. i tried anyway,
they wouldn't send a new box. then i got angry. i told visa to stop payment.
i emailed them to tell them they wouldn't get paid n to come get the damn thing.
well, then they decided to send a new part.
i don't think i should have to threaten to get what i pay for. the law is on my side. any product sold must be workable, period. they know this but tried to screw me to save money.
this was enow to show these people are crooks but there's more. the new box they sent was missing the wire that runs from the control to the thermometer. i had to use parts from 2 units to get 1 working unit.
so, trager fails on both quality control n customer service. i asked nothing i wasn't entitled to by law.
there's still more. traeger says using any pellets than theirs voids the warranty. all pellets work the same, so this is stupid. a marketing ploy. i would have used their pellets tho. the price is ok. but, i've bot cheaper pellets n more expensive pellets. all give me more smoke taste than traeger.
right now the smoker is working n gives good results as long as i don't use traeger pellets, but i bet it dies before i get my money's worth.