Music Junkie
Newbie
- Oct 25, 2017
- 1
- 0
I have had my Daniel Boone about two years or so now. I fired it up for a cook and it cycled through the start up just fine, then would only read up to 170 on the front panel. The internal temps were actually where I had set it to (225), but the panel just did not read correctly. I had also had issues with the meat probe reading correctly a couple of times previously (they replaced them within 3 days). I emailed GMG a question about the controller and meat probe to see if there was something I could do to get this rectified. Literally less than 5 minutes passed and my cell phone rang. Customer service was calling me about my grill issues. After talking to them for about 10-15 min, they placed an order for me and I received a new control board and meat probe in about 3 days. I had fully anticipated having to buy some replacement parts, but they replaced it all for free. I have cooked many meals on that grill and I love it. I would recommend one with no second thoughts. I know there are a lot of brands to choose from, and that everyone has their own opinion, but all I can say is that they have taken care of me since the day I bought the unit. Thumbs up from me.