I was reading the forums when nothing was responding. I tried every thing to do,system restore etc and kept getting an error that the hard drive may fail soon. I called Dell that took me at least 30 minutes to find the info I needed to get to the phone # 1 hour and 15 minutes to finally get through. I keep getting the error message that the hard drive is failing so I may be missing until I get the new hard drive. I think I will just leave the computer on until I get the hard drive. Will this help? They are sending me a new hard drive in 2 -3 days. I will let you know how it turns out.