My Masterbuilt MES430 smoker went down on Thanksgiving day when I was trying to smoke a turkey breast. It ran for about 3 hours and then threw up an error code err2. I opened a support ticket on November 30. It's now 8 business days and nothing! No response and I can't get through on the phone. I've sent an email and still nothing!
Something needs to be done about this. Masterbuilt is a crappy company. I won't ever buy another thing from them.
Something needs to be done about this. Masterbuilt is a crappy company. I won't ever buy another thing from them.