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masterbuilt smoker wont stay on---help!

post #1 of 6
Thread Starter 

Last time I used the smoker it worked perfect.  Plugged it in the power and heat lights up but immediately goes off then the display says ch31 and then 4 zero's.   I is 60 degrees here today.  I have had the smoker for 2 years now but it has only been used 6 times.  This is crap :icon_sad:

post #2 of 6

Call Masterbuilt and describe the problem. Even though it is out of warranty, they frequently send no charge parts as there customer service is pretty good. They sent me a replacement coil, n/c, on a 4 year old unit...JJ

post #3 of 6

Just clicked on this because I have a digital MES so I'm always curious about posts with problems . I haven't heard of this problem before , as far as the ch31 and then the 4 zeroes . Def. sounds like some sort of error code . When you get it figured out please post it . Curious to find what it is .

post #4 of 6
Quote:
Originally Posted by lakegurl View Post
 

Last time I used the smoker it worked perfect.  Plugged it in the power and heat lights up but immediately goes off then the display says ch31 and then 4 zero's.   I is 60 degrees here today.  I have had the smoker for 2 years now but it has only been used 6 times.  This is crap :icon_sad:


I've had my MES 30 Gen 1 for over 3 years and it still works great. But from some of the posts I've read I'm always prepared for it not to switch on every Spring when I roll it out of my garage. I think maybe mine continues to work without problems is that I keep it in my garage when I'm not using it. The only few times I've left it outside overnight has been during dry weather when I haven't felt like cleaning it after finishing a smoke. I leave it until the next day and then back in the garage it goes.

post #5 of 6

Must be lucky, My 4 year old 40 sat outside on the balcony, no cover, with just a Gladware container over the electronics. I use a brick to hold it on. Wind, heavy Rain and up to 2 feet of snow, Never had an issue other than a damp coil tripping the GFI...JJ

post #6 of 6

My Smoker sits (covered with a Masterbuilt cover) on my covered patio all 12 months of the year, which is on the north side of house and I have never experienced a problem from that.

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