Originally Posted by daRicksta
From what I've read on SMF, stay away from all MES models sold by Sam's Club. There's been a history of Sam's selling substandard smokers that for some reason Masterbuilt agreed to build for them. If you prefer buying from a retailer, stick with Cabela's or Bass Pro; otherwise there are some great sellers on Amazon.
If Sam's Smokers are sub-standard, I am wondering why Masterbuilt would make them that way? Surely they should know that it would hurt their reputation to make bad smokers for one retailer and better for others??? To sum it up, it puzzles me why they would make 2 identical Smokers, making one good and the other sub-standard such as they have a Generation 2 Smoker model no 20070512 for what appears to be most all retailers except Sams and have a Generation 2 model no 20072612 just for Sams, yeet both Smokers have the same design and parts.
My Generation 2 Smoker came from Sams. It worked good for one season and then began messing up. Temp would drop 25-30 degrees down to 180 degrrees, yet it would say the coil was heating and per controller The temperature would never rise above 195. Masterbuilt said it was the controller and sent me a new one. The new one got the same results. They then said it was the coil and sent me a new one ... still same results. They then said I needed a new box and to send them a copy of my reciept and they would replace it. I never kept the reciept so they said go to Sams and get one. I went to Sams and they told me unless I could give them a specific month and day/week, that they couldn't help me. I couldn't remember what month/day/week, so I told Masterbuilt and they said they couldn't help me any further. Meanwhile, I started putting a oven thermometer on a shelf and found when the Smoker would say 195-200, the temp would be as high as 235-250, so I have been trying to regulate it using an oven thermometer.... Thus I want to get a Bluetooth if they are better.
I recently contacted Masterbuilt about the different model nos. from different sellers being different but yet the Smokers appear to be the same. For example the Generation 2 Smoker model no of 20070512 vs Sams model no. of 20072612. Masterbuilt said ... "The models 20072612 and 20070512 are the exact same model smoker but, for different retailers they have different model numbers. But, there is absolutely no difference between these two smokers. The model 20075315 at Amazon is also exactly the same design as the other models but, all of the part are replaceable on this model as they are not on the other models. The mother board, wiring and all is now replaceable on this uni-body smoker. Other than the parts being replaceable there is no difference! Also, our Bluetooth smoker is also very similar to these smokers but it has the Bluetooth control panel and can be controlled by your cellular device instead of the remote for the other smokers"