I recently bought a Masterbuilt 30" Electric Smoker from Amazon and am having some issues. The first was that upon opening the box there was a rather sizable dent in the top of the unit near the rear that was readily visible. The packaging itself was fine so this lead me to believe that this unit had this defect prior to being boxed up and shipped off. I've attached a photo I took so you can see what I'm talking about. The entire top rear is dented downward and makes it so that the control unit doesn't even line up very well. This brings me to my next point, the control unit appears to have multiple issues. For starters it's not very accurate when I measure it compared to calibrated thermometers and in addition it's inconsistent. It would be one thing it were 3-4deg off high or low but stayed consistent because I could simple adjust the set temp accordingly and it would hold the desired temperature. Instead it's over 40deg off in some cases & varies from high to low which is unacceptable from an electric smoker.
Ostrichak (obviously used my real name) ;-)
I'll keep y'all posted with the outcome.