I have a MES40 that I recently purchased from Sams Club. So far, I have made a couple of Beer Can chickens as well as smoked several batches of nuts. Yesterday, I smoked three pans of nuts (approx. 1 pound per pan) at 275 degrees. I removed the water tray and put one pan on each of the bottom three shelves. Since it was only nuts that I was smoking, I didn't bother putting the Maverick ET732 probe in. I was amazed that it took approximately 4.5 hours to brown the nuts with the MES40 cranked as high as it would go. Is this normal? I suppose that I am going to have to run some tests to check the temperature. Do nuts really take that long to cook?
MES40 Temperature Problem?
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No they don't.
They should have been burned to a crisp at that temp for that long.
It does say in the manual to always keep the water pan in the smoker.
I don't know if that was your problem.
I doubt it. It sounds like the element, or the controller are not working correctly.
Thanks for the response. I didn't think it should take that long to hot smoke some nuts. I will check the temps using my Maverick ET732 and see how it compares to the MES40's temperatures. Something just doesn't seem right with this smoker. I may have to give MB a call to discuss with tech support.
I called Masterbuilt this morning and got right through to a customer service agent. The woman was very nice and said that my problem is most likely the control panel and will have a replacement in the mail tomorrow for me. She is also sending me a retrofit kit for the chip box.
So far, I am very happy with Masterbuilt's customer service. Hopefully, the new control panel will fix the temperature problems.