I just call today, April 17th because they said the part was on back order but would send me one as soon as they come in, thats was 3 months ago. Today they said the 92930 was an obsolete grill and they have no charcoal tray available and they do not intend to get any more in, so bottom line is no Dice. Maybe someone could make one but you aren't going to get any thru Royal Oak.
I was really happy they would send me the charcoal tray when I asked for it on 3/16/2013. A month has passed by and I was wondering if they ever sent it at all. Now after seeing your message I see that I should never expect the shipment to arrive. Guess my next purchase will not be a Royal Oak Grill as their customer service promises do not mean anything. I will look for another brand grill to buy for this summer. Any suggestions?