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I emptied the ash can and then removed the charcoal grate to let all the fuel in the hopper drop out. There didn't appear to be and clumping in the fuel. Reassembled added fuel to the hopper and lit with a Tumbleweed.... Grill got to heat quickly.
My thoughts, with input from the forum, is...
Having challenges recently with the 560 not getting hot. Slides are pulled upper and lower doors opened and thermostat turned to 275 but even with 4 tumbleweeds one after another the unit is not heating up. It will go to about 120 and then Peter out.
Thoughts, suggestions?