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Recent content by IronDogJCH
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Fantastic. I did a Google search for the auber pid and found quite a few devices. Google Search results page for auber pid
They obviously get this issue presented to them as they have a section specifically called Smoker Controllers Smoker Controllers. They are a little proud of their...
MES 430G, M/N MB21076819.
Yes, I understand. and I have the optional top broiler, which I've turned on, maybe twice, for finishing one of Jeff's Ham & Cheese Fatties.
I'm curious about this 3" hole mentioned. Would this be for the wood chunks/chips? Because this unit has a small flip down...
Question. This mod removes the controller and turns the unit simply into a toaster. My question revolves around the separate wood-burning element. The controller, at present, allows you to vary the intensity of the smoke element from off to 5 with 5 being the highest.
I can tell you that using their FB Messenger page got a response both times within the day.
Masterbuilt FB page
As for Bluetooth, I have found that it typically only works line-of-site for me. I step around a corner and connection is lost.
Well, after several back and forths with the MB support person, it turns out that the actual temp probe for the custom smoke element cannot be had from them as this smoker is obsolete and the no longer carry replacement parts. The thing is 2 years old, for crimony's sake. But, she gave me a part...
Well, it seems that they actually pay attention to complaints to their Facebook page. I Messengered my complaint along with my disappointment at being summarily blown off and received a reply informing me they were addressing my concern back to the proper department, along with an apology that...
This is looking like the same runaround I am getting. Bought my third MB unit, this one a MES40G bluetooth electric upright smoker. 3 hours into my 6-hr turkey smoke, I went to baste the bird and am presented with this ERR 2 display which, regardless of my actions, would not clear, preventing me...