Hey all, So I have had my Propane smoker for about a year now (Smoke hollow pro 44) and I have smoked a bunch of ribs in it and some turkey's that have come out great! I have had an issue with wood chips / chunks and I tried to google a solution but couldn't find an answer. My propane smoker is a dual burner (I only use 1 burner) and the woodchip box is right above the burner. I normally place either a bunch of wood chips or a few wood chunks in the box put the top on and place it in it's spot. Very rarely if at all will the chunks or chips turn to ash. They normally just turn all black and it appears to not be smoking (usually after an hour). Am I doing something wrong? The temp is normally at 225 for ribs or 250 when I do Turkey. I also used pellets in the woodchip box once and that was a disaster! They caught on fire and it was a pain to get the box out and not ruin my smoke. Why would my wood turn all black but not turn to ash like everyone else does? I want to start doing butts and I know they normally take a long time and if I have to keep putting wood in every hour or so that doesn't really workout well for me. Are there any other solutions? Thanks in advance for any advice!