Well I gave my Big Block to my daughter, & got another one for me through Amazon.. My new one came with a dent on the right rear top corner.. I'm sure it won't affect the smoking.. Should I contact GOSM & let them know, or contact Amazon? Has anyone had any dealings like this? Would I have to take pictures to send to them, & would I have to send the complete smoker back, or only the box less door, shelves, burner, etc? or should i just fire the sucker up, & let her smoke.. I'm sure the dent is only cosmetic... Does anyone have a contact number or address for me to use?