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Gosm

Discussion in 'Propane Smokers' started by johnnyo, Apr 15, 2007.

  1. Well I gave my Big Block to my daughter, & got another one for me through Amazon..
    My new one came with a dent on the right rear top corner.. I'm sure it won't affect the smoking.. Should I contact GOSM & let them know, or contact Amazon? Has anyone had any dealings like this? Would I have to take pictures to send to them, & would I have to send the complete smoker back, or only the box less door, shelves, burner, etc? or should i just fire the sucker up, & let her smoke.. I'm sure the dent is only cosmetic...

    Does anyone have a contact number or address for me to use?
     
  2. smoked

    smoked Master of the Pit OTBS Member

    I'd contact amazon and whoever was the delivery company.......they will typically cover it, but sometimes it's a big fight.....
     
  3. deejaydebi

    deejaydebi Legendary Pitmaster

    I have heard that complaint alot. Guess there just to heavy to be careful with.
     
  4. Thanks, I'll contact Amazon.