ET-73 story

Discussion in 'Meat Thermometers' started by blacknbluedog, Dec 11, 2007.

  1. blacknbluedog

    blacknbluedog Fire Starter

    Hi. I ordered a et-73 from the Kitchen Store.com. on a Friday via parcel post. It arrived the following Tuesday. I call that fast considering I'm in Honolulu. I tested it with the boiling water method and it read only 207 degrees at full boil and I am at no more than 50 feet above sea level.[​IMG] I talked to Mavericks tech person, a very cordial person but he said it was manufactuered in China so? I called the Kitchen Store and explained what was wrong. I said I would like to replace rather than return if possible but I did not want to keep paying shipping charges if the second one is inaccurate also. She offered to send me a new one with a UPS prepaid shipping label to return the old one. [​IMG] When the new one arrived I immediately checked the calibration with boiling water. 211 degrees. Pushed the probe a little deeper into the water and voila, 212 degrees. I am one happy camper. the Kitchen Store .com gets my vote for best customer service. Now all I have to do is try to make fantastic ribs like you all.
    Brian
     
  2. smokeys my pet

    smokeys my pet Master of the Pit OTBS Member

    Love to here of a happy shopper. Mine was reading right on from day one so I guess I got lucky the first time.[​IMG]
     
  3. kew_el_steve

    kew_el_steve Smoking Fanatic OTBS Member

    Mine worked perfect from day one too. Sorry you got the exception from the rule...
     
  4. starsfaninco

    starsfaninco Smoking Fanatic OTBS Member SMF Premier Member

    Both of mine (one with two sets of probes) worked great outta the box. However, I don't know if I'd use the probes on ribs as IMO, there's not enough meat between the bones to get accurate readings. Now the smoker temp, on the other hand .... :)
     
  5. squeezy

    squeezy Master of the Pit OTBS Member

    Great story thanks for sharing ... [​IMG]

    Reminds me of a cheapo that I got on sale ... in a 70º room it reads 105º .. not much good for anything! [​IMG]
     
  6. geek with fire

    geek with fire Master of the Pit OTBS Member

    By the way, most likely the problem was the probe itself rather than unit. If you still have the other unit, I'd be curious if you get the same results using the first probe with the second unit; my guess is it would be off.

    The repeatability of the inexpensive thermistors is pretty poor. It's a shame the maverick and the omega's don't allow for calibration. That would be a handy feature!
     
  7. ron50

    ron50 Master of the Pit OTBS Member SMF Premier Member

    NY
    Glad to hear it worked out well for you.
     
  8. capt dan

    capt dan Master of the Pit OTBS Member

    I bought mine from partshelf.com, ordered it a 3 pm, by 1 pm the next day, it was at my door UPS. I couldn't believe it( but I live on the mainland). I also checked my probes with boiling water and the meat probe was right on, but the chamber probe(short straight one) was only reading 206, in the same pot of water next to the meat probe. I just remember to add 6 degrees to whatever it says when I am smoking. I plan on checking them at least every 3-4 smokes to makes sure though![​IMG]
     
  9. wavector

    wavector Smoking Fanatic

    That would be cool.

    Have you or anyone else found a website that sells generic probe replacements economically priced?
     
  10. richtee

    richtee Smoking Guru OTBS Member

    jeez I like to hear companies taking care of customers! And yer well on your way to the ribs...yer a member here, right? ;{)

    Enjoy!
     
  11. hawgheaven

    hawgheaven Master of the Pit OTBS Member

    My ET-73 probes were on the money right out of the box. Now if they'd just do something about those tiny cheap-assed switches they use... [​IMG]
     
  12. squeezy

    squeezy Master of the Pit OTBS Member

    Oh come on Hawg ... if you weren't so ham fisted, they wouldn't be any problem ... [​IMG][​IMG]
     
  13. goat

    goat Smoking Fanatic OTBS Member

    Hey B&Bdog, glad that you found someone that gives customer service. Seems like that is a lost art today.
     
  14. dingle

    dingle Smoking Fanatic OTBS Member

    Hey blacknblue, congrats on your purchase and excellent customer service. Having been in service for 11 or so years, I know how important it is. Stick with the forum, you'll be making fall-off-the-bone ribs in no time.
     
  15. smoke.eater

    smoke.eater Fire Starter

    I have one of the Maverick wireless models, and the probe stopped working completly. I called Maverick to buy a new one but they insisted on just sending me a new one free of charge. It arrived about 5 days later(to canada) in the mail all shiny and new.
     
  16. hawgheaven

    hawgheaven Master of the Pit OTBS Member

    That is a very accurate statement Squeezy! You know what they say, Big hands, big... something or other! [​IMG]
     
  17. cajun_1

    cajun_1 Master of the Pit OTBS Member

    Depending on the model# ... Taylor sells replacement probes for $5.00 each.
     
  18. squeezy

    squeezy Master of the Pit OTBS Member

    Probably some truth in there ... after all ya got 13 or so grandkids ... you sly old devil! [​IMG][​IMG]
     
  19. hawgheaven

    hawgheaven Master of the Pit OTBS Member

    I guess the proof's in the puddin'... [​IMG]
     
  20. squeezy

    squeezy Master of the Pit OTBS Member

    [​IMG]LOL ! [​IMG]
     

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