Creekstone Farms Ribs

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okie sawbones

Newbie
Original poster
Jul 11, 2014
21
19
Edgewood, TX
I purchased a few packages of St. Louis ribs and opened the first package yesterday. The ribs had a weird sulphury gas smell. I just assumed they used a preservative gas when packaging, and I went ahead and cooked the ribs. My wife thought there was a slight off taste, but I didn't perceive it. We didn't get sick, so the meat must have been okay.

Has anyone else had this experience?
 
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3montes

Master of the Pit
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Dec 26, 2007
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Beautifull shores of Lake Superior
I’ve had nothing but good luck and high quality product from Creekstone but I buy beef from them exclusively and just today ordered a whole prime rib roast.

Did your package arrive frozen or thawed?
 

okie sawbones

Newbie
Original poster
Thread starter
Jul 11, 2014
21
19
Edgewood, TX
I’ve had nothing but good luck and high quality product from Creekstone but I buy beef from them exclusively and just today ordered a whole prime rib roast.

Did your package arrive frozen or thawed?

Fresh, not frozen, and very cold. Thanks.
 

boxkiller

Fire Starter
Sep 15, 2017
63
148
South Eastern, PA
I buy a lot of product from Ceekstone and have never had that issue. All my products come in fully frozen and well packed, but could be a location thing. As bbqprep bbqprep said I would give them a call.

I have had similar odor from multi packs from big box stores. And have not trusted the smell enough to go through the effort of cooking them.
 
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okie sawbones

Newbie
Original poster
Thread starter
Jul 11, 2014
21
19
Edgewood, TX
I buy a lot of product from Ceekstone and have never had that issue. All my products come in fully frozen and well packed, but could be a location thing. As bbqprep bbqprep said I would give them a call.

I have had similar odor from multi packs from big box stores. And have not trusted the smell enough to go through the effort of cooking them.

Well it was definitely there. I have other packages purchased at the same time, but have yet to open one to see if it was just a single issue. I wrote Creekstone, but they never bothered to reply to my email. This will probably be my last purchase from them. They could have at least had the courtesy to respond to an inquiry.
 

3montes

Master of the Pit
OTBS Member
Dec 26, 2007
1,275
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Beautifull shores of Lake Superior
I discovered that if you read the entire description it tells you if the item is shipped fresh or frozen. In the case of my prime rib roast it says it ships fresh. Which worked out fine as I wet aged it for another 14 days then sliced ten 1" thick steaks from it and was still left with a five pound roast.

I would give Creekstone a call and give them a chance to resolve it for you before I would go to the extreme of never ordering from them again. Once in cyberspace a lot of things can happen to a email.
 
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TulsaJeff

Smoke Whisperer
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Jun 28, 2005
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Tulsa, OK
I haven't tried CreekStone but yes, I agree that you should call them.

As a small business that gets a LOT of email, our warehouse gets complaints sometimes from people saying,

"this is the 3rd email I've sent and if you don't respond within 24 hours, I'm going to cancel my order and stop payment on my credit card"

This is frustrating since, that is the first email We've received and have no record of any other emails coming in.

Larger companies like Creekstone probably have phone support so I would call them directly and see what they say.

Then, If they then don't bend over backwards to take care of your issue, fire them.
 
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smokeymose

Smoking Guru
SMF Premier Member
Aug 13, 2015
5,168
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Indianapolis, Indiana
I've only tried Creekstone once and it was St Louis ribs as well.
They weren't frozen but ice cold and I never noticed an odd smell. Excellent packaging!
They were uniform in size and pretty in the cryovac, but kind of small.
The problem for me was that one end of them was between 4" and 6" of floppy meat with no bones (the stuff I cut off when trimming my own STL).
I also remember thinking they must have been really small pigs....
I have no issues with Creekstone but I doubt I'll ever order shipped meat again from anyone. High prices and low weights on the sites I've checked out.