Hi Jim,
I also love the automation and control and ease of use. And I have only had one badly cooked dish - and that was during a run-away on pizza where the temp got up over 800 with lots of flame. I suspect I know what happened - see below.
I have had your #2 problem also. I am using lumberjack pellets, which are supposed to be pretty good and low ash. I now have a habit of cleaning out the fire pot before startup every time. I've only had mine in the summer. Another solution I discovered is that some of the ash falls into the fan/air box under the fire pot and there is nowhere for it to go. I took out my fire pot and discovered the box under the firepot was full of ash - to the point of obscuring the bottom vents of the fire pot. This after only 2.5 months of cooking (but I was using it 3-4 times a week).
Gain changes:
I had an ITC with software rev U1.04. The way to find your software rev is as follows:
1. Unplug unit
2. Plug it back in and watch screen closely
3. You see "Hlnd" for a long time, then "ELE" then (very fast) U1.04 (or some other number)
in rev 1.04, I changed C21 to 0.6 from 0.2
They also had me make one other change that I did not record. I also did not write down the exact sequence to get the machine into parameter changing mode! If you call them and talk to Greg Fassett in customer service, he can walk you through the changes.
I was still having problems getting the temp to drop (out of the sun, fan on it, etc.) and so they finally sent me some upgrades to install. (1) a new temperature probe inside the chamber, (2) a new burn pot - supposedly with slightly larger holes, and (3) a new ITC with rev 4.79 software in it. I didn't really see any improvement in the temp drop or the actual temp display.
The Actual Temp display is the most annoying (I have learned how to deal with the rest). They refuse to change this and basically, they have the software set to bias the display to the set temp, so that the machine appears better at getting to set temp and holding it than it really is! I think it should just show the actual temp and be done with it. The difference is very significant at low temps. If you want to check yours, here is the test.
1. clean out the burn pot.
2. clean the flavorizer and cook grates
3. clean the grill temperature probe.
4. Mount the meat probe in a ball of Al foil and set it so that the probe sticks out of the ball 2 inches and the tip of the probe is 1 inch above the grill. Position it so the tip of the probe is at the center (left to right and front to back) of the grill.
5. with the controller off, press and hold "pellet prime" and "temp Display" simultaneously for several seconds till "bYE" is displayed - then release. This resets everything.
6. wait 5 minutes for the grill temp to stabilize (with everything turned off).
7. Turn grill on - write down actual grill temp and actual meat temp as your starting temps.
8. Set grill temp to 180 and raise meat temp set until "nOPr" shows on the controller.
9. Test 1
- after 20 minutes, record the actual grill and actual meat temp. Repeat measurements at 30, 40, 50, & 60 minutes.
10. Test 2
- set grill temp to 350.
- after 20 minutes, record the actual grill and actual meat temp. Repeat measurements at 30, 40, 50, & 60 minutes.
11. Test 3
- set grill temp to 180.
- after 20 minutes, record the actual grill and actual meat temp. Repeat measurements at 30, 40, 50, & 60 minutes.
My results are below
Date | 8/9/2013 | | 9/6/2013 | | | | |
Model | Elite | | Elite | | | | |
Serial # | 1657 | | 1657 | | | | |
SW Version | U1.04 | | U4.79 | | | | |
Notes | after adjusting C21 to 0.6 from 0.2 | | replaced burn pot, temp probe & ITC | | | | |
| | | | | | | |
| | | | | | | |
Grill Readings | Actual Grill | Actual Meat | Error | | Actual Grill | Actual Meat | Error |
Starting temps | 89 | 83 | 6 | | 85 | 80 | 5 |
| | | | | | | |
Test 1 - set temp at 180 | | | | | | | |
20 minutes | | | | | 180 | 175 | 5 |
30 minutes | 182 | 226 | -44 | | 180 | 195 | -15 |
40 minutes | 180 | 205 | -25 | | 180 | 189 | -9 |
50 minutes | 180 | 187 | -7 | | 180 | 184 | -4 |
60 minutes | 180 | 200 | -20 | | 180 | 195 | -15 |
| | | | | | | |
Test 2 - set temp at 350 | | | | | | | |
20 minutes | | | | | 350 | 353 | -3 |
30 minutes | 350 | 345 | 5 | | 350 | 348 | 2 |
40 minutes | 350 | 348 | 2 | | 350 | 349 | 1 |
50 minutes | 350 | 348 | 2 | | 350 | 352 | -2 |
60 minutes | 350 | 348 | 2 | | 350 | 350 | 0 |
| | | | | | | |
Test 3 - set temp at 350 | | | | | | | |
20 minutes | | | | | 249 | 270 | -21 |
30 minutes | 214 | 253 | -39 | | 211 | 252 | -41 |
40 minutes | 183 | 232 | -49 | | 184 | 228 | -44 |
50 minutes | 184 | 215 | -31 | | 187 | 225 | -38 |
60 minutes | 180 | 213 | -33 | | 184 | 219 | -35 |