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That means the smoker is too cold to start! You need to heat up the inside temp sensor with a hair dryer or a pan of hot water for awhile. You didnt tell us where your located and what the outside temp is. Look in your manual at the troubleshooting guide.
Brian can you provide more info as to your location, temperature etc. I'm sure other's more knowledgeable may be able to help. What error code did it give?
Do you have a non GFI circuit to try? I have also read some electric smokers need to be preheated somehow before they will come on. Pan of hot water, hair dryer etc.
I always clean the racks ,pans and everything removable then burn it off at 275 for an hour before storing it. I guess it also depends on the climate it lives in.
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