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Sent the photos of the severed wires to Masterbuilt and just got an email from them that they are shipping me a whole new unit. I was also curious about the fan so I went online and found the distributor for Coolcox, the maker of the fan. They told me they don't sell that model but they do sell...
Brand new to this forum. First time posting. Would love to hear from MB560 owners. I bought one two months ago and so wanted to love it. Seemed to check all the boxes. Out of the box the fan was dead. Sent me a new fan. Installed it and fired it up to season it. After 1 hour it only got to 200...