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  1. L

    Masterbuilt - complaint /concern

    12 hour smoke with a 1 hour rest was a success!
  2. L

    Masterbuilt - complaint /concern

    Update on pics before I wrapped..will pull out at 205*
  3. L

    Masterbuilt - complaint /concern

    I had an MES40 before this, although a few years now.. I had issues with my door, control board etc.. it’s almost as if the plastic pieces in the unit lossy their integrity and MB sent me a full door and control board assembly. You’d think your machine would be under warranty, especially if you...
  4. L

    Masterbuilt - complaint /concern

    Update... Hour 8, just hit 160'ish and bark is forming nicely. Going to pull er shortly and give it a wrap. Here is the plan if anyone is curious: First 1 - 2 hrs: 225 degrees Next 3hrs - 160f IT temp: 250 degrees (wrap) Final 160f IT - 205f IT: 275 degrees Let sit for hour in oven/cooler.
  5. L

    Masterbuilt - complaint /concern

    ..Hour 5, coming along. Will wrap in a couple hours once the bark forms a bit more.
  6. L

    Masterbuilt - complaint /concern

    Started the MB up this AM around 7am. Will do my best to post pics!
  7. L

    Masterbuilt - complaint /concern

    a carrier picked it back up for return, i ordered a new once they were in stock. It “got lost” at an LTL warehouse but luckily it was only about and hour away so I went to pick it up. The lid was slightly damaged and 1 leg was chipped. I decided to just keep it after all the hustle. I sent...
  8. L

    Masterbuilt - complaint /concern

    Thanks all for the feedback, the speed of response on here is something else!! I follow many threads on here just haven’t posted before! I’ll keep you updated on what’s comes about. I’m sure yesterday I typed on emotion but regardless it’s still a tough one to swallow because of the no...
  9. L

    Masterbuilt - complaint /concern

    Appreciate that, thank you!!
  10. L

    Masterbuilt - complaint /concern

    Hello, looking for some advice or maybe even a contact number for Masterbuilt as I’ve been unsuccessful in email and social media messages. first- I ordered a few extras (cover, charcoal, starters) from Masterbuilt direct and 3 days later fed ex notified me Masterbuilt canceled my order...
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