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GOSM Co Update

post #1 of 7
Thread Starter 
Not sure if they are totaly closed up. I see Walmart has the wide-body back in stock again. I also decided to risk ordering a couple spare parts on line w/ the CFM customer care center and they took about 3 weeks to get them to me. Thought it might be the time to get the extra shelf and couple other spares just incase.
post #2 of 7
If they would have smoked some meat outside in one of the smokers and gave out samples at lunchtime on Saturday, the things would have flown off the shelves. Too bad.
post #3 of 7
I ordered a part from CFM for my unit too, The web site said it takes 15-20 days to receive. I called them after 10 days cause I hadn't heard anything. their costumer service was lacking greatly, but I did get my product 4 days later (yesterday to be exact). it shipped out of Indiana I believe.
post #4 of 7
When I would stop at Gander Mountain to look at what was new I spent hours selling the GOSM smokers. Got so my wife wouldn't go in the store cause once I got to the smokers there was no getting out. Floor manager asked if I would school his help on the smokers so they could help there customers. My best day was I talked 3 people into a GOSM Big Blocks and one of them was at the counter buying the smaller version. For $20 more he could get the Big Block. Sales person wasn't to happy they had to take it back and bring another out. lol
post #5 of 7
Can someone give me the link to customer service? I just picked up a GOSM second hand and would like to order some shelves.


post #6 of 7
Here ya go
1-800-668-5323 8-5 EST.
post #7 of 7
Thanks Rich.

WOW! Cooking grids - $7.35 for 4, shipping $15. I guess I'll find an old shopping cart and make my own.
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