In Aug. 8tth I ordered a Nesco American Harvest 276-FD-60 for 54.99 from www.ikitche.com. On Aug. 20th I shot them off an e-mail cause they don't have a # to call for customer service (?) , asking about my order. They replied by sayiing that they were waiting for shipment from the distributor. Now it's Aug. 26th and I fire off another e-mail telling them to cancel my order. They fire back an e-mail saying that they don't ship to a P.O. and to advise them on how to proceed. There is nothing posted on the web site about shipping restrictions regarding a P.O. box. I find this a very poor example of customer service, I had to initiate all the correspondence, so where is customer service? I finally replied by telling them to ship to my physical address. I would advise anyone to use caution if purchasing from this vendor.
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8/28/07 at 5:11pm