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Frustrating

post #1 of 8
Thread Starter 
Im really frustrated. It has been 6 times that I tried logging in and have had to reset my info. What's going on?
I recorded my log in info each time so I know I'm using the correct log in info. What the heck?
post #2 of 8

'Puters be crazy, I have a love hate (heavy on the hate side)

relationship with the things.

Al will be along shortly and I'm sure he will get you fixed up.

Have fun.

 

  Ed

post #3 of 8
Quote:
Originally Posted by hooked on smoke View Post

Im really frustrated. It has been 6 times that I tried logging in and have had to reset my info. What's going on?
I recorded my log in info each time so I know I'm using the correct log in info. What the heck?

 

We have no other reports of this issue. Bmudd14474 is the resident IT guy. I'll send a PM...JJ

post #4 of 8
Thread Starter 
Thank you.
post #5 of 8
@hooked on smoke

I do not see any issues with your account and haven't had anyone else with this issue. PM me if this happens again and we will keep digging.

Thanks

Brian
post #6 of 8
Thread Starter 
Alright, thank for taking the time to look into it.
post #7 of 8

You sure you're not in private browsing mode? Or have your browser set to not accept cookies? I have mine set to not remember anything, and I have to log in every time. The info is stored on your computer, not the site. Another possibly is that someone is using your computer and clearing the browser history and cache when they're done. Have any teenage boys in the house by chance? :)

post #8 of 8
Thread Starter 
I'm actually using the app on my phone. But I never thought of that, I do clear the cache and browsing history regularly.
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