Originally Posted by SmokinAl
Wow sorry to hear that SQWIB.
I've had my thermapen for several years & changed the battery just one time.
It works all the time without any problems.
Why not email them & see what they have to say, maybe they will send you a new one.
Originally Posted by chipmanbbq
Sorry to hear that! I've had mine going on 3 years and haven't had any problems. Maybe just bad luck?
I'm fairly mechanically inclined and struggled to get the cover off. It's just odd based on all the great reviews, never read anything bad about these. I feel like one of those idiots folks that is usually chalked up to operator error!
This is my 3rd one, the first one was always buggy and when I complained to customer service they replaced it with one that was run over by a forklift (not their fault), then they replaced that one (I think I got the story posted here somewhere on the forum) anyhow this worked fine for several months then got buggy again like the first, I could not get it to work, after I mashed the battery compartment up it works now, I still haven't replaced the cover yet.
They're just too expensive to be replacing every other year.