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Hey everyone I'm new to smoking and I just bought a Masterbuilt electric smoker pro. In hindsight I wish I bought one that had the digital display on the outside but oh well.

 

My issue is that the temperature never stabilizes. For example, I was smoking ribs and it said to preheat to 250. I turn it to medium on the dial (which masterbuilt told me was 250) and the temperature just keeps going up. There is no vent to regulate anything. Could this be a faulty dial or heating element, or am I doing something wrong?

 

Any help appreciated. Thank you.