or Connect
New Posts  All Forums:Forum Nav:

too hot problem

post #1 of 7
Thread Starter 

I have a new MES with bluetooth and am having a problem with it getting too hot. I have the temp set at 225. My bluetooth app shows the temp set at 225 but the smoker temp has jumper over 350. I went outside to check the smoker and adjust the temp, it showed the temp set to 899 degrees. That is supposed to be impossible because the unit is supposed to be capped at 275. Does anyone have thought on why this is happening? It has happened 3 times on my first brisket so far, I am about I am about 9 hours in so far.

post #2 of 7
Quote:
Originally Posted by ArmchairQB View Post
 

I have a new MES with bluetooth and am having a problem with it getting too hot. I have the temp set at 225. My bluetooth app shows the temp set at 225 but the smoker temp has jumper over 350. I went outside to check the smoker and adjust the temp, it showed the temp set to 899 degrees. That is supposed to be impossible because the unit is supposed to be capped at 275. Does anyone have thought on why this is happening? It has happened 3 times on my first brisket so far, I am about I am about 9 hours in so far.


I don't have that particular MES, but it sounds it might be a defective controller. I hear that the Masterbuilt customer service is pretty good. Maybe give them a call and run your problem by them.  A lot of posts on this board show that they ship replacement parts free of charge when things like this happen

post #3 of 7
Quote:
Originally Posted by ArmchairQB View Post

I have a new MES with bluetooth and am having a problem with it getting too hot. I have the temp set at 225. My bluetooth app shows the temp set at 225 but the smoker temp has jumper over 350. I went outside to check the smoker and adjust the temp, it showed the temp set to 899 degrees. That is supposed to be impossible because the unit is supposed to be capped at 275. Does anyone have thought on why this is happening? It has happened 3 times on my first brisket so far, I am about I am about 9 hours in so far.
It maybe the app because people wih the same problem have ran their smoker with only the controller with no issues.
Kurt
post #4 of 7

It has to be the controller. At 899 the whole thing would be on fire.

 

Do you have a temp gauge inside to measure the temp at the grate?

 

Al

post #5 of 7
Thread Starter 

I considered it was a problem like that. I was thinking maybe the bluetooth connection isn't strong enough for where I am set up. I will move the smoker closer next time to see if that helps.

post #6 of 7
Thread Starter 

the temp never actually reached 899. That is just what it set itself to try to reach. The hottest it got before I saw what was happening was 358.

post #7 of 7

I just had the exact same problem.  Bought my smoker last weekend from Home Depot.  Used it on Monday for some pulled pork.  I was just smoking some salmon and the temp of the smoker got up to 310 (it was set on 215.)  On the unit itself, it said it was set for 899.

 

I will be calling Masterbuilt!  Frustrating for a brand-new machine.  Makes me consider whether I can just return it and get something different.

 

Paul

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Electric Smokers