Watch your receipts!!

  • Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.
SMF is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

mdboatbum

Master of the Pit
Original poster
OTBS Member
Apr 22, 2011
4,094
431
Washington, DC
Consumer alert here. I've noticed more and more "errors" in the pricing of sale items at grocery stores. Oddly they're almost never in favor of the customer.
Case in point: twice in the last 2 weeks I've bought chicken at the local Safeway. And both times the price has come up higher in the register than what the package showed.
In simple terms, let's say the regular price is $2/lb. A 2lb package is marked at $4. But they're on sale for $1/lb for card club members. So the tag on the package says
"Club price: $2"
Then we get to the register and the price comes up $2.20. But the way it shows up is hard to notice, as they put the regular price on one line then way down on a lower line they show the sum of the "club discounts", so without a calculator, it's hard to spot the discrepancy.
Like I said, I've spotted this twice in the past 2 weeks. The first time the cashier tried to tell me I was a "lower level" club member so I didn't get the full discount. WTF?!? Ended up leaving without the chicken. Second time the cashier tried to tell me it was sales tax. Again, WTF?!? No sales tax on food. Then she nonchalantly said that the price was different in the computer due to the scale. And held her hand out for my money. It's almost as if they're informed beforehand as to how to argue that the price is fine and the customer should just go ahead and pay anyway. The second cashier actually rolled her eyes and said "it's only a few cents".
Now think about the cumulative effect over a year. Let's say there are 100,000 transactions a year. And of those, there are 10,000 incorrect prices involved at an average $.10 advantage to the store. That's a low estimate according to my experience, but you get the point. Now that's only a thousand bucks, right? Well what if you went into that store and helped yourself to a thousand dollars worth of groceries. Do you think the judge would roll his eyes and say, " it's only a thousand dollars, you're free to go."
I don't think so.
 
Here in Jersey if they make a mistake on price,they have to give you the item FREE.

Richie
 
Here in Jersey if they make a mistake on price,they have to give you the item FREE.
Richie
Used to be that way here but no longer. Like I said, they bury the "discounts" so it's extremely difficult to figure out what's priced where without a calculator and a reference to the signs on the shelves. I know I sound like a conspiracy theorist but it really seems like they're stacking the deck in their favor and not truly giving a lot of the discounts they're advertising. If someone really wanted to make an issue of it they'd just call it an honest mistake and that would be that. It's certainly not a new tactic. Make the same "mistake" over and over, and probably less than 10% of the victims will notice. You just cheerfully give the money back knowing that 90% of your mistakes are going unnoticed and you're banking a LOT of ill begotten cash.
Years ago I used to stop at the same mini mart just about every day on my way home. I'd usually get a few items and always would get a pack of cigarettes. Then the owner started to get absentminded. He started "forgetting" to put my cigarettes in the bag. I just figured he was an old guy and let it slide. If I thought of it I'd mention it the next time I was in and he'd give me the smokes. Sometimes I'd forget though. Then the same thing started happening with his daughter, a girl in her 20's. Odd that the father and daughter began suffering from the same absent mindedness within a month of one another.
 
i hate to say it but the only place that i have never had an issue like this is walmart. i like to keep track of what i spend and how much an item cost is labled and i also like that they dont do that club or value or whatever card.... its not often i brag on walmart in any way.
 
I will lead the pitchfork crowd when it comes to corporations ripping us off, but I truly believe these are honest mistakes. A store like Walmart I assume it has tens of thousands of part numbers. Errors will happen. As for the cashier giving you BS explanation... Walmart wages are not meant to attract problem solvers. They will say whatever it takes to allow them to ring your order thru and continue their shift without headaches.

I see these errors all the time. Both in my favour and not.
 
Last edited:
This was Safeway, not wal mart and I appreciate your faith in humanity and corporate ethics.
 
Oops .Sorry. I wish I read the OP more careful.

I know you were being sarcastic but it's not about ethics. Is just an impractical way to steal. Corporations like Safeway and Walmart have policies and procedures. The store manager does not make policy, head office does. I find it hard to believe they would have such policy in place. Crooks exist everywhere, Walmart /Safeway is no exception, but to have such a system in place would involve to many people. They wouldn't be able to keep under wraps. Any strip mall lawyer would easily prove criminal intent. Of course this is just my 2c.
 
Last edited:
I really wasn't being sarcastic, I do appreciate your faith in humanity. I just know that too many large retailers have been called on the same thing far too many times over the years to believe it's an accident. Trouble is, it's nearly impossible to prove criminal intent. They meekly admit to an accident, change whatever "policy" allowed the "accident" to happen and go about their merry way. The fact that they willingly issue refunds along the way bolsters their defense that it wasn't intentional. It's just a numbers game. It works for a while, and when it gets too close to being able to be prosecuted, the problem goes away and all is well for a while.
 
Noticed that at the Kroger a few times.  Our Kroger will give you one of the item for free if their computer screws up the price.

Once we struck gold.  They had a pack of $50 steaks on sale as they were about to expire, and the price was say $25, but it rang up as $225.  Yep, they gave us the steaks for free.  We had two in the buggy so it was like getting them for 1/4 the original price with the markdown and one pack free.
 
I got into it with Fred Meyers (Kroger owned) a while back. They had all this 97% lean ground turkey stacked up in the case for $2.99 each. Sign just said ground turkey $2.99 ea. limit 4 per customer. So of course I like the other people swarming the meat cooler were grabbing all they could. Got up to the register and it rang up $7.99 each. Whoa! Wait a minute!!! There were three people behind me also with their pile of ground turkey. They add was for the 93% which they didn't have, The butcher got the sign from management that just read ground turkey, needless to say after 10 extra minutes of confusion everyone in line for their turkey for $2.99, not $7.99.
 
Our safeway likes to put meat on "sale" b1g2 but then Jack up the price to 10/lb for chicken breast or 12.99/lb for Chuck steak.They had rib eye for 9.99 not on sale, just as example. It irritates me because we have few grocery options in our town.We do have Wal-Mart. As a former 12 year associate, I can tell you that while Wal-Mart has committed many sins, their pricing policy is very fair. I hAve never come across the same blatant disregard for customers as Safeway has as far as correct pricing of items. I hAve worked in 3 different Wal-Marts and their distribution center in almost every department. If errors are found, management is serious about getting them fixed. Like I said, everyone hates Wal-Mart, some for good reasons, some not, but they make relatively healthy foods available for reasonable prices to people who would have no access to those things any other way.Safeway doesn't give a rat's behind about the poor people they are ripping off. Wal-Mart and Safeway are literally the only 2 grocery choices we have here unless you can drive 30-40 minutes north, which can be insurmountable for some people. I quit shopping at Safeway a long time ago because of their deceptive pricing. I will drive north to go to WinCo or Costco.
 
Ive got no dog in the Wal Mart fight. I've always liked shopping there, but until recently there wasn't one anywhere nearby. They did open a super center not too far away about a year ago, but havent made it there yet. Might be time to check it out.
 
Bum thanks for the heads up I will be keeping a closer eye on it. 

THANKS 
icon14.gif


But now matter what a full cart is a emptier wallet LOL 

DS
 
They don't like it when they are on the losing end . Years ago when they still used pricing guns . some poor kid at my local albertsons  labeled all the crown royal 1.75 bottles at the price of a fifth. I was the first one to spot it and emptied the shelf. Was checking out and the cashier was just ringing them up at the marked price.

  Store manager walked by and i guess some guy buying 30 bottles of crown piqued his intrest. he walked over and saw the price the cashier was charging and told her to stop. I told her no honey you just keep right on ringing up them bottles.  He knows that the price marked is the price he has to sell them for.

  mgr mumbled under his breath for a min. and told her to finish the order. he walked over to some kid and started chewing on his butt.
 
SmokingMeatForums.com is reader supported and as an Amazon Associate, we may earn commissions from qualifying purchases.

Latest posts

Hot Threads

Clicky