About 3 months ago I purchased the 40” digital SS smoker with remote. I originally loved the smoker for its low maintaince while cooking compared to a stick burner. At first the unit would put out a ton of smoke-so much smoke that you couldn’t see in the window and smoke leaking out the door seams-I loved it. But-the last 5-6 times I have used the unit, I have been getting hardly any smoke. I have cleaned out the tray after each use, which used to be ashes when done at first, but now is charred chips. The heating element appears to be working as the meat is cooking in the same time frame as on my stick burner at 225°. Has anyone else inquired with the same problem or do you have a solution to be able to produce more smoke, like when I first bought the unit?
Have never soaked chips
Have tried both pre-loading prior to turning the unit on as well as loading through the chute.
Thank you in advance for any advice