I ordered the medium size Vortex briquettes manager from them last weekend. After thinking about it for a day, I was concerned that I had ordered one too big for my 22.5" Weber OTG. I sent an email asking them to hold shipment until I heard from them about my concerns. I received an email from them early Monday morning that reassured me that it was the right size for my kettle; so I gave the order the green light.
I received the Vortex on Thursday in the morning mail. They included a bottle of Tatonka Dust and their hot wings rub with the package.
It don't get any better'n that!