smoke hollow 44

nadekow · Feb 14, 2015

I just bought a new smoker today, a smoke hollow pro 4400. I have a question about the flame out of the burners. I have a good flame from everywhere except form out of the first couple of holes closest to the front. From the first 3-4 holes I am getting a yellow flame that is 2-3 times higher than all the other flames. Is this normal, or is there a way to adjust the flames other than just the control knobs on the front. Hopefully this question makes sense. Any help would be appreciated. Thanks in advance.

Steve

themule69 · Feb 14, 2015

Steve can you post a pic? I don't have that smoker but might could help if I could see it.

Congratulations on the new smoker

Happy smoken.

David

nadekow · Feb 14, 2015

flame.jpg

nadekow
Feb 14, 2015

This is with the flame on low. Its only the first couple of holes plus 3 holes going across the top. I appreciate your help.

bbqpit77 · Feb 17, 2015

Steve, try to turn everything off, close the propane tank knob completely. Then open your gas tank and wait about 30-60 sec. And then turn your smoker burner on, see what happens, it seems pressure problem there.

callaway · Feb 18, 2015

Might need to open the adjustable air shutter to allow more oxygen. Seems the flame might be a little "propane rich" where the gas first enters the burner so adding more oxygen might help. The rest of the flame looks okay once you get past the first few ports so the gas/oxygen mixture must be better as it has more time to mix.

nadekow · Feb 18, 2015

Tried both suggestions but got the same results. When I talked to a lady from Smoke Hollow she told me that it was not abnormal but to try a few things and then call them back. Seems to be cooking evenly so maybe she is right. I will try it again this weekend and then try calling them again. I appreciate all the help.

Steve

gary s · Feb 18, 2015

Hopefully you have it worked out

Gary

nadekow · Feb 24, 2015

Just as an update, when I talked to Smoke Hollow CS on Friday the young lady sent the pic i sent her of the flame to one of her techs and he said the same thing that it might be the air shutter.She told me how to adjust it and if I had any more problems let her know. I tried every possible setting on the shutter to no luck. Sent her an email last night telling her no luck, any other suggestions, and she replied first thing this AM telling me 2 new burners were on their way. Gotta admit their customer service is unbelievable. Thanks for all the advice and help.

Steve

gary s · Feb 24, 2015

That's the way they should be.

Gary

harley08 · Feb 27, 2015

Did it work

nadekow · Feb 28, 2015

I received the new burners today. I am going to try to get them in tonight, at the very latest tomorrow morning. I will let you know as soon as I put them in.

Steve

nadekow · Mar 1, 2015

So I changed the burners. While the flame is still higher near the front of the burner (just where it crosses to the other side of the burner), it is now almost a blue flame rather than yellow. Have not had a problem with uneven cooking or flame ups so I am going to use it as is and not worry about it. So far I have done chicken wings, brisket, turkey loins, catfish, and ribs and they have all come out great. (well except the catfish). Added a pic of the ribs. Love the smoker.

ribs.jpg

nadekow
Mar 1, 2015

gary s · Mar 1, 2015

Those Ribs Look Great, Glad you got the problem ironed out

GARY

harley08 · Mar 1, 2015

thanks for the update the ribs look good

smoke hollow 44

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