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Is my LEM a LEMON??? - Page 12

post #221 of 232
Quote:
Originally Posted by DiggingDogFarm View Post


I got rid of the crappy LEM grinder (Yay!) and bought a Cabela's 3/4-hp #12 last fall!!!
It's a MUCH better grinder! I'm VERY happy with it so far!
No more Big-Bite BS!!! biggrin.gif


yahoo.gif

Martin check this out works great

http://api.viglink.com/api/click?format=go&jsonp=vglnk_145954571243312&key=dee9f39f8181622877ec9af22f807cb1&libId=imi7tu9l01000c7w000DAnpt6f3hb&loc=http%3A%2F%2Fwww.smokingmeatforums.com%2Ft%2F244068%2F100-all-beef-bologna%2F40%23post_1544666&v=1&out=http%3A%2F%2Fwww.cabelas.com%2Fproduct%2Fhome-cabin%2Ffood-processing%2Ffood-grinders%257C%2Fpc%2F104798880%2Fc%2F104723280%2Fsc%2F104364180%2Fcabela-s-reg-commercial-grade-grinder-cool-tek-reg-pack%2F2201915.uts%3Fdestination%3D%252Fcatalog%252Fbrowse%252F_%252FN-1101293&ref=http%3A%2F%2Fwww.smokingmeatforums.com%2Fusers%2Fsubscriptions%2Findex%2Fview%2Fthreads&title=100%25%20All%20Beef%20Bologna%20-%20Page%203&txt=http%3A%2F%2Fwww.cabelas.com%2Fproduct%2Fhome-cabin%2Ffood-processing%2Ffood-grinders%257C%2Fpc%2F104798880%2Fc%2F104723280%2Fsc%2F104364180%2Fcabela-s-reg...&loAsUuid=imi7tudd-743a2a06-2e60-479e-9ce4-e9257260b645

post #222 of 232

Interesting....

post #223 of 232

Thanks for the info Digging Dog Farms.

post #224 of 232

Hey there. I just bought a LEM grinder too. The 3/4 hp Big Bite. On the very first time I used it, grinding nice long and well cut pieces of pork loin, it bogged down and popped the internal fuse. Because there is no reverse on the machine, I reset power and ran it until it cleared (popped the fuse 3 more times in the process). 

 

Like you, I did a lot of research and this was unexpected. I got a call from Customer Support at LEM today and they think it is a faulty fuse. hmmm, Hope I didn't buy a LEMon too!

 

Anybody else have this kind of problem?

post #225 of 232

Wow I thought LEM was better than that..I bought a 12 lb horizontal stuffer  (love it)

post #226 of 232

Dirt, morning......  I have found another business that went to the same school, for "Customer Service, that LEM used......

 

I bought a 30-60,000 BTU propane heater....   https://smile.amazon.com/gp/product/B0044R8Y5I/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1

 

Dyna-Glo GHP Group inc.com is who they are.....

 

My heater fan starts sloooooooow....   at about 15 degrees, the fan takes around 10 seconds to get up to operating speed...    in single digit temps...  operating speed can take up to 20 seconds...  

 

Well, starting a week ago, or so, I reached out to contact them...    response the next day to get ahold of "so and so"...  5 days went by, no return contact...   sooooo, went back to the FB page and sent another note..   got a phone message this AM..  "Please call me at (XXX) xxx-xxxx....  their phone system did not work as it should... got some gal that spoke Chinese...    hung up, redialed the advertised number again, got the phone system to XFER to the extension... HooRah...   reiterated my trouble to the "Specialist Customer Service" dude.....   asked what size propane tank I was using....  told him 20#er...  He said my problem was......   "You are using too small a propane tank".....    ADD MORE WATER !!! You are kidding me was my first thought...  explained the unit worked perfect once the fan got up to operating speed...  It fully and easily adjusted the BTU output from 30-60,000 BTU's as near as I could tell....    He said, "The problem is you are using a propane tank too small"...

 

Well, I can't repeat my exact words that were exchanged....  " LEM " kept popping into my head at this point...   This banter went on for about 5 minutes and he said, " We are sending you a new heater"...   I tried to explain all I wanted to know was, can I oil the fan or something that will eliminate the "cold start" problem....    He said, "Your new heater is on it's way"....

 

They must save enough money by "not hiring qualified reps", to give away new heaters...    

 

I don't even have to send back the heater I currently have !!!!   it's 3 weeks old...    I don't feel lucky...  I just wish the original heater did not have any problems....

post #227 of 232
Dave,

I venture with this advice on your heater troubles as I feel is what dirt would say anyway
"Add more water".
post #228 of 232

This thread will need its own zipcode soon.  :laugh1:

post #229 of 232
Thread Starter 
Quote:
Originally Posted by DaveOmak View Post
 

Dirt, morning......  I have found another business that went to the same school, for "Customer Service, that LEM used......

 

I bought a 30-60,000 BTU propane heater....   https://smile.amazon.com/gp/product/B0044R8Y5I/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1

 

Dyna-Glo GHP Group inc.com is who they are.....

 

My heater fan starts sloooooooow....   at about 15 degrees, the fan takes around 10 seconds to get up to operating speed...    in single digit temps...  operating speed can take up to 20 seconds...  

 

Well, starting a week ago, or so, I reached out to contact them...    response the next day to get ahold of "so and so"...  5 days went by, no return contact...   sooooo, went back to the FB page and sent another note..   got a phone message this AM..  "Please call me at (XXX) xxx-xxxx....  their phone system did not work as it should... got some gal that spoke Chinese...    hung up, redialed the advertised number again, got the phone system to XFER to the extension... HooRah...   reiterated my trouble to the "Specialist Customer Service" dude.....   asked what size propane tank I was using....  told him 20#er...  He said my problem was......   "You are using too small a propane tank".....    ADD MORE WATER !!! You are kidding me was my first thought...  explained the unit worked perfect once the fan got up to operating speed...  It fully and easily adjusted the BTU output from 30-60,000 BTU's as near as I could tell....    He said, "The problem is you are using a propane tank too small"...

 

Well, I can't repeat my exact words that were exchanged....  " LEM " kept popping into my head at this point...   This banter went on for about 5 minutes and he said, " We are sending you a new heater"...   I tried to explain all I wanted to know was, can I oil the fan or something that will eliminate the "cold start" problem....    He said, "Your new heater is on it's way"....

 

They must save enough money by "not hiring qualified reps", to give away new heaters...    

 

I don't even have to send back the heater I currently have !!!!   it's 3 weeks old...    I don't feel lucky...  I just wish the original heater did not have any problems....

Dave you need more nxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gifnxsmile.gif

post #230 of 232
Thread Starter 
Quote:
Originally Posted by CrankyBuzzard View Post
 

This thread will need its own zipcode soon.  :laugh1:

:ROTF

post #231 of 232

I better open the CR

 

:pepsi:

post #232 of 232

Well, I will say that's better customer service than I got from LEM!  And now you can oil the motor you have and not worry about it....course you might want to wait till you receive the replacement!

 

Good luck.

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