New Rec Tec

tiger92

Newbie

Original poster

Jan 26, 2015

2

10

• Jan 26, 2015

• #1

Got a new Rec Tec a few weeks ago and wondering if anyone is having this issue. I set the temperature on the grill to 350. Come back later and it shows the temp has reached 350. Check the temp on the inside of the grill and it is 280. I have to raise the temp up to 425 to get an actual grill temp of 350. Love the grill, but very frustrated.

 

bear55

Master of the Pit

Jan 7, 2013

1,002

30

South Mississippi

• Jan 26, 2015

• #2

Tiger, call Rec Tec and I promise they will help you.  I've had my Rec Tec going on 2 years and my temps are nearly exact according to my Maverick.  Rec Tec's service is second to none and they will make you happy.  You're sure your secondary thermometer is working properly?  I am sure Rec Tec is going to ask.

Richard

 

Last edited: Jan 26, 2015

tiger92

Newbie

Original poster

Thread starter

Jan 26, 2015

2

10

• Jan 26, 2015

• #3

Thanks for the reply Richard. Yes. I have a maverick and a cheap walmart oven thermometer and they are both 50-75 degrees cooler than where the Rec Tec is set. I called them before and they gave me a couple of things to try that didn't help. I will call again.

 

bear55

Master of the Pit

Jan 7, 2013

1,002

30

South Mississippi

• Jan 26, 2015

• #4

They will do everything possible to make sure you are satisfied.  I am surprised your Maverick is that far off.  I have a maverick and it is only off about 4 degrees.

Richard

 

Last edited: Jan 26, 2015

seenred

Epic Pitmaster

OTBS Member

Feb 9, 2009

10,020

1,776

N.E. Oklahoma

• Jan 29, 2015

• #5

Hey Tiger, congrats on that new Rec Tec! Sorry to hear you having some temp issues, but agree 100% with Richard...the guys at RT will work hard to get you fixed up and satisfied.

Red