Greetings all! I'm preparing to purchase my first electric smoker and I would like to run some of my research past those who have blazed the smokin trail ahead of me. First let me state that my current place of residence limits me to an electric smoker. I've done some research and I am leaning heavily towards the basic Masterbuilt 30 Digital Smoker along with the Cold Smoke Generator Unit that attaches at the hole in the side where the chip dispenser is located. This generator shows to produce a more significant amount of smoke and gives the main unit the versitility to be used for cold smoking as well. Not to mention it runs much longer prior to adding more wood chips. Any comments on this idea? Secondly, I've looked into a unit made by Iron Chef Kitchen that REALLY looks a lot like a Cookshack made smoker. It is unit model ICK-2100 and is presently available on Amazon and their website for $299 (today being 1-24-15). I've Googled for reviews on this brand/model and I'm not finding much of anything. Almost any other brand/model I've considered has review videos on youtube but not this company. The $299 is at the high end of my budget but I would prefer knowing something of the quality and cooking results before forking over the money. In an e-mail correspondance I tried to negotiate the price but was told in a reply that this was a "blowout" price from the usual $439. Their website has thrown up two red flags that are just not sitting right with me for some reason. First the $299 listed price has no indication of being a "sale" or "blowout" price and I would think a business would advertise it as such to promote the "hype" and drive sales. Secondly they pledge their support in Customer Service but nowhere (and believe me I looked) on the site could I find a phone number to call them. On their contact page is a generic "leave a message" option but I didn't have an e-mail address until they replied to my initial message. Seems to me if your going to brag on CS you would list a phone number......... I checked both the Masterbuilt and Cookshack websites and...... yup.... they had numbers. To their favor they advertise a 2 year warrenty and I did receive a quick reply to my inital message about pricing and such. They could very well be a reputal company but I just would like some more info on them. So can you good folk help? I look forward to seeing any replies to this thread and picking up juicy bits of information in the days to come!
Here is a webshot of the page where the ICK-2100 is listed: