Customer service is above and beyond at Amazen products

daddypig

Newbie

Original poster

Nov 12, 2014

11

10

Butler, Pennsylvania

• Dec 2, 2014

• #1

I received my amnps yesterday and I tried to light the self igniting torch that came with it and it didn't work at all. I emailed Todd at Amazen products at 5pm and by 6pm he responded and shipped another one out! Now that's customer service like non other. Looking forward to doing much more business with them.

 

pc farmer

Epic Pitmaster

Staff member

Administrator

OTBS Member

★ Lifetime Premier ★

Feb 17, 2013

16,300

6,014

Central Pa

• Dec 2, 2014

• #2

Yup, that's Todds way of doing business.

 

rdknb

Master of the Pit

OTBS Member

SMF Premier Member

Jan 23, 2010

3,981

159

Chester (Kent Island), Md

• Dec 2, 2014

• #3

I wish more businesses where like them.  Todd is the best

 

themule69

Epic Pitmaster

Oct 7, 2012

12,884

350

live north of fort smith arkansas between alma and

• Dec 2, 2014

• #4

That's what makes AMAZEN PRODUCTS top notch.

Happy smoken.

David

 

foamheart

Gone but not forgotten. RIP

OTBS Member

Apr 4, 2013

11,236

3,319

South Louisiana, on the Mississippi River

• Dec 2, 2014

• #5

Everyone here knows about their CS and their products. Even if you could get it cheaper elsewhere, I enjoy buying from them. Their shipping for some reason is amazin. Their service is as good as it gets. Besides you get to talk to Rhonda!

Good folks who do good work, its why we all call them.

I just ordered a new Maverick and ended up getting more pellets while shooting the breeze. Not to shabby for folks from north of I-10!