I bought a 30" with window last June and had exactly 5 successful smokes (ribs & chicken). Last weekend, I went to smoke and the sucker was DOA - no power, no 'beep', no lights - nada. Customer support was helpful and had me cut the power cord, remove the data-plate and send both in for a replacement.
I asked if this was a common issue, and of course they said it was not. Has anyone else experienced this?
Hoping I can get it running by TDay for my first crack at smoking a bird.