Maybe I am knit picking, but the experience could've been better.
Richard C. Hughes:hit:
I see this is your first post. When you get a chance will you drop by roll call so everyone can give you a proper SMF welcome?
Now to your complaint. You ordered it. Why is it their problem that you did not know what you were ordering. They paid the shipping to get it to you. The return should be on you. I don't feel that the next customer that knows what they are ordering should have to pay the price of your mistake. If you want that. You should probably be dealing with a brick and mortar store. As you said it is big and heavy to ship. The shipping company doesn't care who made the mistake.
I am so sorry that it happened. But shipping is not free.