This is Langs facility...not impressed.
Edited by Neumsky1 - 5/10/14 at 1:24pm
I don't know if you ever go any where near Waldo, Fl. but you can check out Kenneth Wiecek smokers he builds.To me way better quality than Lang for half the price or better. The name of the company is Crow Bar Custom Metal Works. You can also look on his face book for different smokers he has built. Hope this helps.
Definitely look on his Facebook it shows a lot more different models than their website (I think the website is new and not complete yet.) Also look at the solid welds around the door strips or seals. Lang and most the other smokers I looked at just use a few spot welds and will eventually crack and come lose. Plus not a solid seal around the smoker door.
I'm with you. I'm a little stubborn and Old School when it comes to patronizing businesses ...if a company is not willing to even pretend that they want and appreciate my business, I will happily take my money and go somewhere else. There are still some companies out there who are determined to satisfy customers and work hard to provide the best possible service. Maybe there is a good reason why the folks at Lang haven't returned your inquiries, but it certainly sounds like you gave them ample opportunities...can't blame you for taking your business elsewhere.