So I have had an a-maze-n smoker box for several years, and for the most part it has been great.
Well, my last few smokes I could not keep the sawdust lit, and it was not smoking.
I contacted Todd from a-maze-n products, and he told me that I have an older box and they have
made improvement to the airflow design. Then he informs me that he is going to send me
a new box that burns pellets or sawdust FREE OF CHARGE!!!! This to me is amazing service that
goes above and beyond! Thank you Todd.