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Brand New 30" MES not working

post #1 of 2
Thread Starter 
I finally stepped up and bought a smoker. After spending some time reading SMF I decided to go with a Masterbuilt 30" electric digital smoker. So far I am not pleased. Putting it together, their were a few screws that wouldn't tighten and some others I couldn't get started. Not a big deal, because it still went together. The real issue comes when I went to plug it in....NOTHING happened. The controller wouldn't turn on. Talk about frustrating. The good news is Masterbuilt stepped up and is sending me a new "box" but I don't understand why it had to come to this??? Don't they at least test them at the factory? Maybe my butt hurt will subside once I get the new "box" and start smoking meat, but right now I am not happy.
post #2 of 2

Sorry about the bad luck straight out of the box.  Once you do your first smoke you'll be looking forward to the next and the next and...


Then you will be on a constant search to find something else to smoke.  It is never ending and the results are great!

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