Well I ordered the amazn smoker Tuesday nite, with 12lbs of dust and paid for the 2 day shipping. I finally get an email today that it shipped. Yes I said today I get an email that it shipped. Replied as a Not happy customer. No swearing or belittling , just disappointed as I was going to be Smoke Master on our camping trip on Wednesday. Went to Wisconsin to buy $187 in cheese.
Reply from Todd:
I apologize for the delay!
We moved into a new warehouse last Thursday, and we got behind on orders from last week
Your order was shipped today via UPS. Because of the size, shipping with UPS was less than shipping via USPS Priority Mail. Your package should arrive in 2 days
I’ll credit you to cover the diff in shipping costs
Now thats all good but totally screws my week!
This better live up to its title!
oh after reading I forgot to mention Primitive camping so I cant bring my fish pump hence the whole reason for this hunk of metal that wont show til after I leave