Purchase my first smoker back in June, OKJ Longhorn offset. Did a lot of reading up on these forums just after I got it, and decided to do a little modding - ordered a custom convection plate, and charcoal basket that Horizon offers for this smoker. Delivery stated it was custom, 3-4 weeks delivery. Website still says that today.
I ordered these two items from the Horizon website on June 23rd. Got a confirmation of the order as well.
Now I have been waiting about 7 weeks. I have company coming next weekend and we are going to do a smoke, and I thought for sure I would have these items well before then.
I have emailed Horizon as well, and do not get any response.
Is this the typical experience with this company? I know others have probably ordered from them as these forums are how I found out about them, just curious if others run into the same issue with this company.
Really disappointed at this time...