Sounds like you need to contact Smokin' It and get them to fix it. Might be a bad thermostat. Give them a call and let us know how you came out. How much liquid did you put in the water pan? That happens to many smokers if you overfill it.
I paid around $1,600 for the Big Daddy, which included shipping.
I paid around $1,600 for the Big Daddy, which included shipping.
